Privacy Policy

1. Age Restriction

SwingerHeaven.ca is strictly for adults and you must be 18 years of age or older to join our community. We do not target or allow minors to use our services, and we do not knowingly collect personal information from anyone under the age of 18. It is against our policies for minors to use our platform, and we take measures to enforce this age restriction diligently.

2. GDPR Compliance

SwingerHeaven.ca respects your privacy and is committed to protecting it through our compliance with the General Data Protection Regulation (GDPR). We have updated our Privacy Policy to meet the GDPR standards, providing enhanced privacy protections for our members. This includes giving users in Canada more control over their personal data, detailing the types of information we collect, and ensuring that you have access to your data for as long as your account remains active.

3. Data Retention

Our policy at SwingerHeaven.ca is to store the minimum amount of data necessary to provide our services to you. We do not collect sensitive personal data such as your real name, physical address, phone number, or credit card information. Our data retention practices are designed to respect your privacy while also ensuring that we can deliver a high-quality, personalized experience on our platform.

The data we do retain includes:

  • Email Addresses: Used for account management, notifications, and customer service communications.
  • IP Addresses: Kept temporarily for security and site functionality purposes and are deleted after 60 days.
  • Date of Birth: To verify age and ensure compliance with our age restriction policy.
  • Profile Information: Any data that you choose to share on your profile, including images and text, which remains on the site until you choose to delete your account or remove the information.
  • Messages: Public and private messages are stored on our servers and are deleted upon account deletion or after 60 days of inactivity, unless saved by the user.

4. Data Held

SwingerHeaven.ca collects only the essential user data necessary for the operation and improvement of our services. Below is a detailed list of the types of data we hold:

  • Email Addresses: Necessary for account creation, management, and for communication purposes.
  • IP Addresses: Collected for security measures and to diagnose server problems, these are automatically deleted 60 days after collection.
  • Date of Birth: Required to ensure all members meet the age requirement of being 18 or older.
  • User-Generated Content: Includes profile information, posts, messages, and other public activities on the site. This data is under the control of the user and can be deleted by them at any time. Unless saved by the user, it is removed upon account deletion or after a period of 60 days of inactivity.

5. Email Preferences

At SwingerHeaven.ca, we require a valid email address to create an account and to send you notifications and communications related to our services. We understand the importance of email privacy and want to assure you that:

  • Your email address is never shared with third parties.
  • It is used solely for the purpose of account setup, management, and for sending notifications you've opted in for.
  • You have full control over your email preferences and can adjust what types of communications you receive from us at any time through your account settings.
  • In the event of promotional or informational emails, we will always provide an option to unsubscribe from future emails at the bottom of every email.

6. Data Deletion

Your privacy and control over your personal data are paramount at SwingerHeaven.ca. Our data deletion policies are designed to empower you with the following:

  • Account Deletion: When you decide to delete your SwingerHeaven.ca account, all the data associated with your account is permanently removed from our servers.
  • Public Data Management: You have the ability to review and delete any public data you have posted on the site, such as comments, messages, or profile information, at any time.
  • Retention Period: If you choose to leave the platform, your data will be retained for a period of 60 days following account deletion to allow for data recovery if needed. After this period, the data is irreversibly purged from our system.

7. Use of Information

The information we collect at SwingerHeaven.ca is essential to provide you with a personalized and efficient experience. Here's how we utilize your data:

  • Site Experience: To present content effectively and to customize the user experience based on your interactions and preferences.
  • Interactive Features: To allow you to participate in interactive features of our service, such as chat rooms, forums, and social media aspects, when you choose to do so.
  • Service Changes: To notify you about changes to our service or to address service or technical issues.
  • Account Support: To provide customer support and respond to your queries or complaints.
  • Security: To protect our site and our members from security risks, including unauthorized access and fraudulent activity.
  • Analysis and Development: To understand how our members use our services so we can improve the site and develop new features that our members will find valuable.

8. Third Parties

SwingerHeaven.ca maintains a strict policy regarding the sharing of your personal information with third parties:

  • No Selling of Information: We firmly state that your information has never been and will not be sold to third-party companies for marketing or advertising purposes.
  • Legal Obligations: The only circumstances under which your information may be shared with third parties are in compliance with legal obligations, such as court orders or other governmental requests.
  • Business Transitions: In the event of a merger, acquisition, or sale of assets, user information may be part of the transferred assets. However, we will notify you via email and/or a prominent notice on our site if such a transfer occurs and the protections around your data.

9. Cookies

SwingerHeaven.ca uses cookies to enhance and personalize your experience on our site. Here's what you need to know about our cookie policy:

  • Purpose of Cookies: Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. They are also used to help us compile aggregate data about site traffic and site interaction.
  • Types of Cookies Used: We use both session-based and persistent cookies for functionality such as staying logged in, preferences, and tracking user trends.
  • Managing Cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, doing so may prevent you from fully experiencing the interactive features of the site.
  • Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as outlined in this Privacy Policy.

10. Credit Card Processing

All payment processing is conducted through a PCI-compliant third-party card processor. We ensure that we do not process or store your credit card information on our site.

11. Data Storage

Your personal data is securely stored on our servers. While we make every effort to secure your data, the security of information transmitted over the internet cannot be entirely guaranteed. Password protection is the responsibility of the user.

12. Data Controller

The appointed Data Controller is responsible for addressing all matters concerning the personal data collected by our site.

13. User Rights

As a user, you have the right to request a copy of all the data held in your account by reaching out to our support team.

14. External Links

Our website may feature links to external sites, particularly our affiliates. Please be aware that we are not responsible for the privacy practices of such other sites.

15. Policy Updates

We reserve the right to update this privacy policy at any time. All updates will be posted directly on this page and, where appropriate, notified to you via email.

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